FREE SAME DAY DELIVERY IN BALI
Privacy Policy
Last updated: 11.10.2025
This Privacy Policy describes how Neutra Bali (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
INFORMATION WE COLLECT
When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and pages visited.
When you place an order, we may collect your name, email address, phone number, billing and shipping address, and payment details.HOW WE USE YOUR INFORMATION
We use your information to:
Process and deliver orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Prevent fraud and ensure payment security
Comply with legal obligations
PAYMENTS
Payments are processed securely through third-party payment providers.
We do not store full payment card information on our servers.SHARING OF INFORMATION
We only share personal data when necessary to operate our business, including:
Payment processors
Shipping partners
Website hosting and analytics services
All partners are expected to protect your data.
DATA RETENTION
We keep personal information only as long as necessary for business, legal, or accounting purposes.YOUR RIGHTS
Depending on your location, you may request access, correction, or deletion of your personal data by contacting us.COOKIES
Our website may use cookies and similar technologies to improve user experience and analyze traffic.
You can control cookies through your browser settings.CONTACT
If you have questions about this Privacy Policy, contact:
Contact information:
Neutra Bali
Location: Bali, Indonesia
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@neutrabali.com.
Contact
info@neutrabali.com
+62-812-3456-7890
